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IRUAS 2019



Keep up with the latest developments in the field

Friday 22 March 2019

Workshops round 1: 08:45 - 10:15
Workshops round 2: 10:45 - 12:15

Please note:
All workshops will be held twice. Please select two topics and indicate two alternatives in case your preferred topics are already booked out. As far as possible, we will try to ensure that you can attend at least one of your preferred workshops.


1. Emergency - what now?

Laurent Dutoit
University of Applied Sciences and Arts Western Switzerland

The HES-SO has developed an Emergency Protocol during mobility based on different risk assessments (security, medical). We have focused our procedure on the importance of the preparation before the exchange period, with a view to having better trained students in case of an emergency. This workshop will be interactive and includes a presentation of our procedure, an exchange of good practices and a simulation of an emergency situation.

Laurent Dutoit is Head of the academic unit for the Rectorate of the HES-SO and is in charge of student mobility. He is the point of contact at the institution in case of emergency situations.

2. Ready, set, go abroad! - how to motivate outgoing students

Anne-Marie Jäger-Stevenson
University of Applied Sciences HTW Chur

Many students find the idea of study abroad appealing, whereas others need more encouragement and find the processes daunting. How can we best reach out to students and motivate them to study abroad? Which communication tools work well? How can we keep our procedures as informative, transparent and yet as simple as possible? In this workshop, you will gain practical inputs and share best practices on effective communication tools and “mobility friendly” program management.

Anne-Marie Jäger-Stevenson has over 20 years of experience in international education. Originally from the UK, she started her career as an English language teacher and worked in the Chile and Spain. After several years working for the British Council in Austria as an educational advisor, she moved to Graubünden 12 years ago where she lives with her family. Since 2008 she has been working at the University of Applied Sciences HTW Chur as Head of the International Office.

3. How to create a welcome culture

Sandra Sommer
Lucerne University of Applied Sciences and Arts

The aim of this session is to capture what creating a “welcome culture” for international students means - both on the small and on the large scale. We will share our experiences and best practices and then work in groups on how to develop a gainful and fruitful welcome culture or improve the existing one as well as talking about challenges and how to deal with them. The workshop leader will speak about some successful projects realized at the Lucerne University of Applied Sciences and Arts.

Sandra Sommer is originally from Berne and has been working at the Lucerne University of Applied Sciences and Arts since 2011. Alongside her job as an International Exchange Coordinator she is currently doing a master’s degree in Transcultural Communication and Leadership. One of the main focus areas in her work is to launch international projects in order to improve “Internationalization@Home”.

4. What students learn while they're abroad - and what they don't

Christa Uehlinger
University of Applied Sciences St.Gallen

Outgoing students come back with many new learnings and experiences, but do they also develop their intercultural competence? What does it need that they do? How can we as educators and facilitators support them best, allowing them to use their experiences to develop their intercultural competencies? This workshop gives an overview of latest research, discusses requirements on how to support students in developing their intercultural competence best and presents a possible approach.


An experienced intercultural professional, Christa Uehlinger teaches at FSHG in St. Gallen where she also works with multicultural teams. Additionally, she runs christa uehlinger linking people®, supporting people to develop their intercultural competence. She studied intercultural communication at the ICI in Portland/Oregon, and lived, worked, and travelled in Europe, Canada, the US, Australia and Asia. She is a certified IDI administrator, the author of “Miteinander verschieden sein, interkulturelle Kompetenz als Schlüssel zur global vernetzten Welt” and co-author of the game „Puzzling Intercultural Stories“.

5. Let's meet on Facebook and Co.

Jens Andreas Faulstich M.A.
University of Applied Sciences Koblenz

Let’s think about how to use existing social media channels to promote our universities and attract students and faculty visitors (inbound/outbound mobility). In this workshop, we will take a hands-on training and blended learning approach to:
- Facebook, PODCASTS, blogs
- Strategies for social media communication and exchange of "best practice"
- Analyzing insights such as post reach and engagement.
- Connecting messages with emotions
- Picture choice and processing

Particular emphasis will be given to EXPERIENCE!

Jens Andreas Faulstich M.A. has been the Deputy Director of the Department of Languages / International Affairs at University of Applied Sciences Koblenz since 2001. In addition to his roles as a lecturer and course organizer, his responsibilities include:
- Developing the international networks of the university
- Organising short and long-term exchanges
- Fostering academic mobility at all levels
He is also involved in various dissemination activities, including press releases, social media marketing and podcasts.

6. Let's stay in touch

Trudi Ackermann
University of Liechtenstein

Are you familiar with the challenge of building new partnerships and maintaining relationships with colleagues from around the world? Do you regularly interact with partners from around world? Then, you certainly know that managing successful international partner relations is as much about cross-cultural fluency as it is about logistics, academic coursework and administration. In this workshop, we will explore what it means to manage and sustain partnerships across cultures and distance. We will place a special focus on the intercultural competence of the International Officer and the discussion of best practice examples.

Trudi Ackermann thrives on bringing people with diverse backgrounds together. She holds a master's degree in Intercultural Competence and is the Director of the International Office at the University of Liechtenstein, where she is responsible for building up and maintaining partnerships with other universities, government representatives and students. Additionally, she co- teaches the course “Theory and Practice of Culture” with a colleague from Senegal. Her career also included working for the National Agency for European Education Programs in Liechtenstein, the Commission for Diversity and Inclusion at the University of Liechtenstein, and the representation of the University in international committees.